Vertical TeleVantage

Worldwide Leader in TeleVantage Support

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TeleVantage Resources


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Emergency Outage Support!

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Phones down?  System failure?

We can get your calls to you today!

Regardless of number of inbound lines we can have calls flowing to you temporarily typically within 2 to 3 hours.

If you have an outage while your system is being repaired or replaced Call US!

Call us to get started! 1-800-967-1412

Is This the Year You Move to the Cloud?

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cloudmigrationNow Offering Cloud Migration Assistance


Why move now?

Make this the year you:
  • Don’t spend money on replacing or upgrading servers, backup equipment, mail security devices
  • Reduce or eliminate capital outlay on disaster recovery or redundant systems
  • End capital outlay for new phone equipment
  • Enable your staff to work from anywhere at any time
  • Improve security with files stored and backed up in the cloud – (stop worrying about ransomware)
  • Move to the newest technologies instead of operating on old software and out of date hardware improving your competitiveness
  • Grow when you need to grow without capital expense – scaling up or down as market needs change
  • Improve your ability to collaborate with documents changing in real time for users working together

Call us to get started! 1-800-967-1412

"Wannacry" Outbreak

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Upgrade your Televantage and protect yourself from the “Wannacry” outbreak!
 

Please contact us at (800) 967-1412 if you need assistance with this or any other TeleVantage issues.

Viewpoint Fails After Windows Update

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Microsoft recently released Windows 7 and Windows 10 updates that cause Televantage ViewPoint to not launch and function.
 
To resolve this issue you will need to uninstall the affecting Windows updates and then set the update in question to a ‘hide’ state.
 
The most common Windows update found to be the cause is:

Windows 7 - April, 2017 Security Monthly Quality Rollup for Windows 7 (KB4015549)
Windows 10 -  Cumulative Update for Windows 10 version 1607 for x64-based Systems (KB4015217)


Please contact us at (800) 967-1412 if you need assistance with this or any other TeleVantage issues.

Server Security has Changed

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timeisrunningoutBecause of web attacks from high risk vulnerabilities like Bash and Heartbleed compromising servers; security has been improved!

Older servers running 2003 SP2 can no longer read newly issued Web security certificates!

To secure these servers a very specific update must be installed.  Don't apply updates in general or your Televantage system will fail!

Contact us to arrange for installation of this security update which is required to connect to the secure devices that support your Televantage system!

SHA2 256 or higher encryption hotfix

Don't get caught off-guard without the ability to connect to a remote support server!

Schedule a Telephony Engineer Today to Apply This Important Hotfix.

Keep your systems protected and working for you!
 

Call Today for Pricing

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