Vertical TeleVantage

• Screen Pop customer information from CRM applications and databases presenting caller info to your agents faster
• Automate outbound dialing from lists
• Queue Chat from your websites to agents for quick response to customer needs
• Offer chat proactively to customers browsing your websites
• Contact customers via SMS messaging improving your ability to reach them
• Queue email requests to agents for quicker follow-up
• Real-Time metrics on call center performance

Call us today for more information and to schedule a demonstration.

Phones down?  System failure?

We can get your calls to you today!

Regardless of number of inbound lines we can have calls flowing to you temporarily typically within 2 to 3 hours.

If you have an outage while your system is being repaired or replaced Call US!

Call us to get started! 1-800-967-1412

• Don’t spend money on replacing or upgrading servers, backup equipment, mail security devices
• Reduce or eliminate capital outlay on disaster recovery or redundant systems
• End capital outlay for new phone equipment
• Enable your staff to work from anywhere at any time
• Improve security with files stored and backed up in the cloud – (stop worrying about ransomware)
• Move to the newest technologies instead of operating on old software and out of date hardware improving your competitiveness
• Grow when you need to grow without capital expense – scaling up or down as market needs change
• Improve your ability to collaborate with documents changing in real time for users working together

Call us to get started! 1-800-967-1412

Please contact us at (800) 967-1412 if you need assistance with this or any other TeleVantage issues.