Viewpoint Fails After Windows Update
Microsoft recently released Windows 7 and Windows 10 updates that cause Televantage ViewPoint to not launch and function.
Windows 7 - April, 2017 Security Monthly Quality Rollup for Windows 7 (KB4015549)
Windows 10 - Cumulative Update for Windows 10 version 1607 for x64-based Systems (KB4015217)
Please contact us at (800) 967-1412 if you need assistance with this or any other TeleVantage issues.
Server Security has Changed
Because of web attacks from high risk vulnerabilities like Bash and Heartbleed compromising servers; security has been improved!
Older servers running 2003 SP2 can no longer read newly issued Web security certificates!
To secure these servers a very specific update must be installed. Don't apply updates in general or your Televantage system will fail!
SHA2 256 or higher encryption hotfix
Don't get caught off-guard without the ability to connect to a remote support server!
Schedule a Telephony Engineer Today to Apply This Important Hotfix.Keep your systems protected and working for you!
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